Terms & Conditions

Your use of this website in reference to terms and conditions about our services that constitutes agreement to the following; If you do not agree with any of these terms, please do not use this Website or Our services.
If you are under the legal age of consent for your respective district, you are not allowed to access or use this Website or Our services. You acknowledge and agree that you must be of legal age to purchase any of Our products or services available on this website.
Submitting an order and payment acknowledges that you have read and understood these terms and conditions. By submitting an order and payment, you also agree to be legally bound by these terms and conditions, which form the entire agreement between you and ghostbookeditors.com.

Definition of Terms we use frequently

“ghostbookeditors.com” means all online content on ghostbookeditors.com website pages.
“Client,” “You,” or “Yours” only refer to you and any other person submitting an order instead of you, but for you on ghostbookeditors.com only on your behalf.
“Company,” “We,” or “Our” only mean to ghostbookeditors.com or Us as a company registered under the laws of California.

“Product” means and refers to all services and products provided by ghostbookeditors.com to customers in accordance with his/her Order.
“Order” means an order via phone or email made by a customer to purchase services or products provided by ghostbookeditors.com
Down payments confirm orders via check, credit card, cash receipt, bank wire transfer, Western Union, or PayPal transfer.

Our Services

By submitting the Order and payment, you are purchasing the Product for Your use only. All Products are non-refundable and come with no warranties, expressed or implied. You must read these Terms and Conditions before submitting any Order and payment to this website.

REFUND POLICY

IIt is essential that you read and fully understand the refund policy to have full knowledge of the privileges and limitations governed by the Ghost Book Editors Policy.
We offer refunds only in exceptional cases and specified conditions, detailed as under:

Change of Mind:

The customer is entitled to a 100% refund before our writers/editors start working on the project. If (for any reason) you change your mind and decide against continuing your project with us after placing your order, you can ask for a refund within the first hour of placing your order. A 40% processing fee will be charged in other cases.

Incompetent Delivery:

• Once the work is delivered, customers are only entitled to claim a refund once they have exhausted all the options detailed as under;
• Suppose it does not comply with project requirements (as requested/documented by the customer). We are committed to provide our customers with 100% satisfaction and offer unlimited revisions to ensure that the delivery is up to the mark. We assign, re-assign and re-write your work to ensure complete satisfaction.
• Reserve FREE Pages for future, but of same value and you can avail them at any time.

If we’re still not able to deliver what you asked for, refund will be processed with a mutual agreement on a set percentage (but only in the cases where the delivery is completely off the mark)

Late Delivery:

• We believe in “On Time Delivery” but if, for any reason we fail to deliver the requested service on time, after at least three attempts to contact us, your refund will be processed once it is established through documentary evidence that the late delivery was the company’s fault.

Refund Time Frame:

• Refunds must be claimed within 30 days of delivery. Refunds claimed after the set time frame will not be entertained.
• All the customers must note the deadline for claiming refund when placing an order.

Cases where a refund will not be issued:

• In case of late delivery due to minor technical errors, such as grammatical, typing, word count, missing references, etc., refunds will be processed with mutual agreement, and the company will only settle with partial refunds or discounts reserved for future purchases.
• The company will not be responsible for any delay from the client’s end.
• No refund will be issued on the basis of low writing.

Communication Policy

We at Ghost Book Editors value our customer’s privacy and we are highly committed to keeping clients’ personal information safe and secure. We collect only essential and inevitable information to process your order. We never share any of your information with any individual outside our parent company Digital Marketing in any way until you agree to permit us to do so.

All information is collected through Ghost Book Editors but maybe shared under (if required) with our parent company Digital Marketing. However, the parent company Digital Marketing uses highly secured platforms to ensure there is no breach of data.

However, Ghost Book Editors is the subsidiary of Digital Marketing. We hold full responsibility for any information held or shared through our parent company.